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One factor that can interrupt or cause a software installation to freeze is the antivirus software that may be running in the background on your computer. Epson recommends temporarily disabling all antivirus software during software installations, but you should re-enable the antivirus software once the installation is complete to protect your computer against viruses and other harmful malware.
Due to software differences, Epson are unable to provide specific details for disabling and enabling commercially available antivirus software. For more detailed information on changing the settings of your antivirus software or software firewall, please visit the manufacturer's website. It is the customer's responsibility to assess the risk before changing antivirus software or firewall settings. Epson cannot be held responsible for any damage resulting from changing the settings.
Some general guidance is provided below:
Check the details of the notification. Epson software is manufactured by 'SEIKO EPSON CORPORATION'. Manufacturers of third party software commonly bundled with Epson products include Abbyy, Adobe, ArcSoft, Lasersoft, Mirage (Dinax), Newsoft Inc, and X-Rite.
In some cases you may not have an option for disabling or enabling your software from the system tray icon so will need to open the program and disable or enable from the menu in this screen.
If this does not resolve your issue, try the following suggestions:
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