Voor meer informatie over hoe Epson omgaat met uw persoonlijke gegevens, verwijzen we u naar onze Privacy Information Statement.
Vul hieronder uw gegevens in. Een deskundige van Epson zal dan contact met u opnemen:
Epson are now offering a remote desktop sessions using TeamViewer to allow a technical agent to connect and control your computer in an attempt to resolve an issue you may be experiencing.
A software download is required to resolve the issue. When the licence agreement is presented on-screen please read this carefully and if accepted click Accept. If you do not agree to the licence we are unable to perform the remote session.
Click here to view the Epson Licence Agreement:
You have requested Epson assistance to be provided through a TeamViewer session. The TeamViewer session is provided solely for the purpose of analysing and trying to solve any issues you may have regarding the use of Epson’s products and includes the ability to remotely control your mouse and keyboard. During this session, information in this web browser session and your desktop may be viewed by Epson’s support agent.
This includes the web page you are currently viewing as well as any web pages, desktop applications or web sites you may subsequently visit during this TeamViewer session. The support agent also has the ability to type information and open documents, folders and programs.
This may refer to Personal information as it appears on web page content, web form data, results and everything on the desktop. Permitting the TeamViewer session to proceed is your explicit consent and understanding. You may end the TeamViewer session at any time by pressing the X in the top right hand side of the TeamViewer console.
Once this TeamViewer session ends, no additional web page information or desktop information will be kept or passed to the support agent. To the extent permitted by law Epson or its supplier disclaims any and all other representations, warranties and undertakings in connection with the TeamViewer session.
Under no circumstances shall Epson, its agents or its suppliers be liable for the loss of data, loss of business information, loss or profit, business interruption or any kind of loss or damage arising out of or in connection with the TeamViewer session.
Microsoft Internet Explorer
Click Run on the pop-up at the bottom of the screen to download and open TeamViewerQS.exe.
Click on the TeamViewerQS.exe download in the bottom-left of the screen.
No software will be installed onto your computer to run the remote control session, this is a program that will be removed when it has closed.
You can use the Description field to type in any other useful information for the technical agent.
Is aan uw winkelwagentje toegevoegd